Self Service
The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet) is still experiencing technical issues, including problems with the Vehicle Register (Kjøretøyregisteret). This may result in the error message “vehicle not found in the Vehicle Register” for Norwegian vehicles when searching on MinSide and in Bilista.
If you need to make changes to your vehicle or order a toll tag, please use our contact form.
If the problems worsen, our telephone lines may also be closed at short notice. We therefore recommend using the contact form if you need assistance.
We apologise for any inconvenience this may cause.
Are you new to Self Service?
- - If you've never logged on to Self Service before, but have an agreement, choose "sign up" when logging in. You will then create a username and password for future log in's.
- - By clicking "Create customer" you can order a tag and create an agreement.
- - If your already a customer, use "Find agreement" and search for the email address registered in your agreement. If the email address you have entered corresponds with the email address registered on your agreement, you will receive an email with an activation link. By entering this link you will have access to your agreement on Self Service..
- - If you're not receiving the email or the link, please check your spam folder, or contact us so that we can update the email address on your agreement.
- If you have access to more than one customer profile, you can view these under "Choose customer". You can always return the the overview by using the meny in the top right corner, and clicking "Customers.
