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You can find specified VAT for ferry crossings by logging in to My page. Find passes and select report of passes. If we have already sent an invoice for these passes, you will find the passage overview and VAT documents as an attachment to the invoice.
An invoice has been sent to debtcollection, and agreement will remail frozen untill payment is received.
Contact our costumercenter or www.fair.no
You can find the terms and conditions here
We only have postpay agreements, where you pay for passages already registered.
Please contact us or www.autopassferje.no to check if your ferry agreement is registered correctly.
On some ferries one passage is mentioned twice on the invoice;
1. The ferrypassage without tollpassage and included VTA/MVA.
2. The tollpart of the passage without VAT/MVA.
The totalprice is both lines combined.
The monthly rule is per calandermonth between 1st and 31st each month. We invoice per balance and you may therefore receive an invoice for a longer period, or inbetween two periods of your monthly rule. You can view your passages on Self Service.
No, we use Avtalegiro, E-faktura, EHF, DigiPost and post.
For foreign customers invoice is sent by post, and viewable on Self Service.
Balance over -10.000,- Invoiced every 14th day.
Balance over -200,- Invoiced every 30th day.
Balance over -25,- Invoiced every 60th day.
Contact our costumerservice via post or our contactform.