Invoice FAQ

On some ferries one passage is mentioned twice on the invoice;

1. The ferrypassage without tollpassage and included VTA/MVA.

2. The tollpart of the passage without VAT/MVA.

The totalprice is both lines combined.

The monthly rule is per calendar month between 1st and 31st each month. We invoice per balance and you may therefore receive an invoice for a longer period, or inbetween two periods of your monthly rule. You can view your passages on Self Service.

No, we use Avtalegiro, E-faktura, EHF, DigiPost and post.

For foreign customers invoice is sent by post, and viewable on Self Service.

Balance over -10.000,- Invoiced every 14th day.

Balance over -200,- Invoiced every 30th day.

Balance over -25,- Invoiced every 60th day.

We will no longer invoice deposit for the tag, but invoice a monthly fee of 5 Nok per month starting April. If you don't have any passages the fee will be invoiced every 5 months.

For existing customers with paid deposit, we will deduct 5 Nok from the paid deposit until it's used up, unless a termination of agreement is received.

If the tag is returned, the remaining deposit will be added to the agreements balance. If you don't wish to send the tag in return, please inform customer service so that we can terminate your agreement.

Click here to see how this is mentioned on your invoice.